Hotline Accessibility Testing - Who is Answering Yours?

Are you using an anonymous hotline service? Do you administer this service in-house? How do you know if the provider, be it contract service or employees, are meeting your expectations?  Are they competent in the necessary language, cultures, and can they assist someone with a disability? Is the most important information accurately conveyed to your responsible parties? Let me share the solution I put in place.

Committing to Robbery Investigations Pays Off

Aggressively committing internal investigation resources to robberies pays off, especially when law enforcement has limited resources to commit. Take a look at the effectiveness such a robbery response protocol can have.

Getting back at it... It's been too long

Hey folks,
The times have changed, passing by in my silence here. We clearly have some ground to cover to get back on track. In one of my recent roles I built an enterprise security program that took a day or two - geologically speaking. At the same time, technology has advanced in some interesting ways. We have drones, artificial intelligence engines, video simulators of amazing quality, and virtual reality. Which means, so do our adversaries. If you're new to security things are getting interesting in new ways very quickly, and if you've been around for awhile then hang on because it's going to be one heck of a ride.

I look forward to getting back to discussing what I consider to be the most interesting industry. I have a few posts lined up to share fairly quickly. One is a short case study on a robbery protocol success story, and another has to do with different tools when soliciting assistance from vendors.

So here goes, and I hope to keep coming back to check on these posts... I'll try to keep it interesting and if you bump into something I ought to discuss, please let me know.

Rob
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