Friday, September 7, 2018

Still Thinking "It Can't Be Done" - It Can. Try This.

We've all heard the refrain, and maybe sometimes recited it too.
It's not in the budget; We don't have enough... [money, time, staff]; It just doesn't work that way.

Try flipping that script to "How can we get it done?"

You might be surprised with the results.

My father once told me about a project team he assembled with the advice to find the oldest and respected people, then balance it with the youngest and scrappiest people.  The "old-timers" know what cannot be done and why, but the young-bloods lack such preconceptions and will deliver solutions, from a oblique approach. His track record proved the point, but that was how black project problems were solved long ago.

Finding oblique solutions calls for a different (not really new) approach to the problem and it's not for everyone. For those who embrace this challenge, consider it with the mind of a hacker, a scoundrel, rogue, anarchist, or the outcast. Make it more interesting and name the effort: Problem Red Team, Contrarian Club, Junkyard Inventors, or whatever makes it feel a little devious, cunning, or just keep it boring and take the fun out of it.

What are the fundamentals to this paradigm? Here are few key points:

  • It can be done. 
    • Don't believe it. Know it. 
    • Somewhere someone has already your problem
  • Puzzles are playtime
    • Just like an investigation. The hypothesis states the problem but the experiments are what makes it interesting
    • If there was no solution then the worst outcome is a failure to innovate
  • Imagine a little bit
    • What if I could magically just do _____ or ______?
    • What stops me from doing that?
    • See it, draw it, and be messy
    • Describe it, write a narrative, and leave space for changes
  • Ask 
    • What if?
    • Why do we accept this as true?
    • Why can't we just...."
    • Take a child's point of view. What's the simplest path to the solution?
  • Alter the inputs to the process
    • What is essential to the process. 
      • The bare minimums
      • The root elements
    • What don't we need
      • What happens when we begin eliminating _____ or ______?
    • Are there substitutes for any of the inputs?
      • Why aren't they used
      • Can they be used, and with what limitations
  • Mock it up
    • Simple, uncomplicated, inefficient, and ugly form factor and materials first
      • It took hundreds of light bulbs to get to a working incandescent bulb. Dyson had thousands of experimental models before he found a working solution to his vacuum's cyclone problem
      • Soda cans, cardboard, paper clips, tape, glue, and the get it done - right now
      • Work those budget numbers: shift here, borrow there
    • Test it
      • Proof of concept is essential. Does it work, can it work?
      • If it cannot work, then start over - new assumptions, different math
  • When there is no solution, then your solution is the best available!
    • If it can work, then it's not such a bad idea. 
    • It may be ugly, inelegant, but it's a solution where none existed. That's a creation!
  • Don't stop! This is just the beginning. Now make it better!
    • How?
      • Cheaper
      • Faster deployment
      • Ease of use - Soldier-proof it
      • Ease of deployment
      • Ease of end-user training
      • More robust capabilities
      • Piggyback it onto other solutions, infrastructure, or department programs (other departments - pass this off)
    • When can it start being deployed, put into action, or shaped into current processes
      • What is the life cycle for the tech, process, or budgetary change?
      • Can it, does it need to, be able to perpetuate and for how long?
    • What resources are required to get it going? 
      • Is it worth the effort? 
      • Is it worth improving or will it be obsolete to soon?
  • Now document the savings, efficiency, or process improvement that has been created. 
    • Is there a savings? How much, for how long, and does it renew?
  • What would make this better (or obsolete)?
    • Where might it be found
    • When might it be found if it doesn't currently exist
    • Plan for that

If you made it this far, congratulations. I'll be posting some simple real-world examples of this and the benefit derived from the effort.

Good luck!










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